blockprintshop.com has a 7 days customer-friendly return, exchange, and refund policy but before you return our product please hold_ we must know you that this is a hand block printed product and as you know a handcrafted product may have some unevenness in fabric and printing. We work hard to manufacture the best quality product and inspected carefully before shipping it but it is still handmade you cannot compare it with the machine-made products. You should not think an irregular printing or weaving as a defect. Inequality is a sign of handicraft products.
Still, if you don’t satisfied with our Product or have any major complaint about product quality, received damaged goods or
Delivered Product is not as per your order. We will immediately replace your product without any excuse.
In case you receive a damaged/defective product and you want to return or exchange our product you should have to submit a return/exchange request by fillup form below within 7 days of delivering the product. Please note No return/exchange request will be processed after 7 days from receipt of the product. On receiving your return request we will pick up your product ourselves, Our courier partner will be picked up your product within 24 hours.
Please note: Items must be returned in the original condition it will be unworn, unwashed, undamaged, unused, and with all original tags attached. Items without tags, labels, and bills will not be accepted.
- You must maintain the original packaging of the item to be returned, including tags. It should be packed well to prevent any loss in transit.
- We will confirm by email on receiving your package.
- After the receipt of the product, your request for a refund or exchange will be processed.
- If you want to exchange the product, your new product will dispatch immediately as we get your stuff back to us.
- We will not charge anything to exchange your order.
- If you want to refund from us your returning amount should take 7 to 10 days to credit your account we will provide your refund to the mode of payment from you have paid us.
- For both conditions of refund and exchange, we will send you a confirmation e-mail after doing it.
- The return shipping charges will not be covered by blockprintshop.com in both conditions exchange or return if we are not at fault.